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ServiceNow - March 2011

EasyParts - Making it Easy

Easyparts is a new feature of IMS that automates the process of adding items to job’s and purchase orders from an emailed supplier invoice.

Your field staff only needs to generate the IMS purchase order number and give that to the supplier, when the invoice is emailed to your business, IMS automatically reads the suppliers invoice details in and adds the line items to the purchase order and job.

The time delay for the items being added to IMS depends on when the supplier sends the invoice, some suppliers can send their invoices as soon as the purchase is made and the items are added to the job within 15 minutes of the transaction, other suppliers send their invoices out in batch and may take a couple of days.

Credit notes and part invoices still need to be handled manually. Companies that want to keep track of their inventory will need to map the inventory items in the order reconciliation screen.

Availability of this service, depends on how your suppliers send their invoices and the format and accessibility of those invoices. Implementing EasyParts can be done relatively quickly for a small fee and further demonstrates the flexibility and power of a centralised cloud based system. For more information on EasyParts talk to one of our customer service staff by calling 1300794818

Growth & Cloud Computing

In I.T. circles, 2010 has been called the year of the cloud, the year that business embraced the concept of cloud computing and all the benefits that go with it. I-man has been delivering IMS on the cloud model for over 10 years and has refined the product to the level that we can deliver benefits to our customers for a fraction of what it would cost through traditional software licensing models.

This change and the ongoing improvement in field devices have led to an increase in i-man’s growth over the last 12 months with new companies joining up every month. This gives us access to more resources to that will ensure the produce will continue to improve and add great new features that will save you time and money.

Call us on 1300 794 818

Talk to us, we will show you how IMS can better support your business

New IMS Team Members

To ensure our customer service continues at its current high standard we have added to our team to help service our growing customer base. David McDonald & Damien Mather have joined the IMS team will both provide additional customer support options as well as have specific technical and sales roles.

Credits for Referrals

Thank you to the companies who have referred new business to us in the last few months, your continued support helps contribute to us improving the product by giving us access to more resources, those companies have also benefited by receiving credits on their subscriptions.

If you know any businesses that could benefit from IMS in industries like plumbing, electrical, fire service and building maintenance, show them what you are doing with IMS and tell them about us.

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