“IMS ServiceTrack has freed me up to chase new business – including starting a totally new business. It has changed my life!”

MICHAEL BREWITT, Director, Velocity Electrical

ServiceTrack Service Software ServiceTrack is a powerful Net based tool that allows you to centrally manage service calls across your organisation, improving efficiency through better collaboration and communication while providing operational visibility.
ServiceTrack supports workflow through task allocation and provides remote access via the Internet and handheld devices. Internet access also enables you to provide a 24*7 interface for your clients to register service calls.
ServiceTrack provides plant/asset & location registers and supports periodic generation of tasks enabling you to track the service and maintenance history of specific assets or by location.
Customised checklists can also added to tasks providing a method of electronically tracking specific compliance requirements or items that need to be actioned within a task.
ServiceTrack supports resource tracking, invoicing and timesheets enabling invoices to be generated from completed tasks, optimising administration efficiency and enabling real time invoicing, improving cash flow.